Operating Model

Integration around the customer journey requires organisation integration and a new operating model.

Our consultants can help establish appropriate ways of working and new functions:

  • Editorial board
  • Integration of Insights and Analysis into Persona development, Needs Analysis and Map building
  • Integration of channel specific “silos” brought under one contact and content strategy
  • Budgeting and prioritisation brought together from decision management and marketing

Contact us to find out more