Odyssiant – Map content to your audience's buying journey

Customer Experience Management Platform

The software you need to plan and manage E2E customer journeys

Be part of your customers’ journey every step of the way. Meet their buying needs, be engaged, and create a connected experience.

With Odyssiant, you have the power to map and progress the customers’ end-to-end journey.

Align content to business outcomes

Be there. People now expect to be assisted everywhere. Odyssiant helps you to look past impressions, clicks, and online conversions and connect your content to revenue, gross margin, and profits.

Stop creating one size fits all

Be useful. People respond to brands that understand their needs. So, it’s important to optimise your content for both relevance to the consumer and lifetime value for the brand. Odyssiant helps your team understand the intent/needs, interactions, and signals that are driving long-term growth.

Alignment

To succeed, brands must deliver experiences that are fast and frictionless but also consistent across all channels. Odyssiant helps functions align around one version of the customer journey.

Odyssiant is a unique and innovative CX platform that helps businesses organise, plan, create, publish, track and measure the content they need to fulfil any customer’s end-to-end buying journey.

Platform

Journey Mapping & Design

Purposefully design journeys that support the customer’s journey not just create a process flow.

Manage Content Creation

With Editorial planning, enable CX & Marketing to finally meet and create end-to-end customer journeys.

Publishing

Easily publish content to any channel or platform for any part of the customer’s journey.

Command & Control

Understand and improve your customer journeys with real-time tracking and analytics.

The State Of CX

How has Customer Experience Management evolved in the last five years? Read our data-driven report to learn what’s changed in the CX landscape and how today’s top brands are managing journeys for optimal customer experiences.

Read the CX Maturity Model Report